775-782-7727 store@bigbluespa.com
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Our Services…

♦ Pool & Hot Tub Repairs ♦ Pool & Hot Tub Cleaning ♦ Sauna Repairs

Commercial & Residential Pool Repairs and Service

Save Time & Money with Flexible Service Plans

Over 60 Years Combined Experience

Hot Tubs & Spa Repairs and Service
Our service technicians are CPO certified and we provide internal follow-up training with our techs on a semi-annual basis.

Our technicians work from an electronic route sheet that time stamps their arrival and departure time from each stop. As a contracted service customer you will receive email door hangers giving you detailed information about the service that was performed including the spa water readings and the time of service.

Become a contracted service customer and never pay a trip fee again!!

We offer the following Service plans:

Weekly: (up to 20 min)hot-tub-service 2

  • Service/Visit includes all chemicals, water balance, scrub water line, cover, and filter cavity, rinse filters when necessary, remove debris, inspect all surface equipment, test pumps and heater.
  • Additional services available.

Twice a Monthly:

  • Includes 2 services/visits per month (outlined above).
  • Additional services available.

Once a Month:

  • Performed at the beginning of the month (outlined above).
  • Additional services available.

Weekend Service Calls Available.

Seasonal Service:

  • Service provided during the season (outlined above).
  • Tub set up and Winterization charges apply at the beginning and end of each season.

Water Changes/Dump & Scrub:

Water change or shell polish requires a “Dump and Scrub” which includes; draining the water, scrubbing the entire shell, including the filter cavity and cover, rinsing it down, removing rinsed water, rinsing the filters, refilling the spa and balancing the chemicals.
The determination to change the water is made by the technician after testing the water’s ability to be chemically re-balanced in the time allotted before next use

Algae Treatment:

Includes super chlorination, a full dump & scrub, additional ½ dump to remove remaining algae, soaking and rinsing of filters, refill spa, addition of algaecide and balance of chemicals


We have over 60 years of combined experience in electrical, plumbing, hot tub and pool repair. We are licensed, contracted, insured and bonded. Our trucks are stocked with over $5k in parts and always attempt to fix the problem at the first stop.

Please enter your address to determine your travel fee and let’s get your pool/spa up and running ASAP!

Repair Fees:

We are professional in all aspects of our business. In our repair department we can be trusted to never change parts that are not in need of changing and take pride in having tubs and pools up and running as fast as possible. Our goal is to fix your spa/pool on our initial visit which is why our trucks are stocked with over $5,000 in parts upon arrival!

  • Minor surface diagnostic is performed during regular service visits AT NO CHARGE for contracted customers.
  • Trip charge $25 – $100 (correlates with distance).
  • Labor fees $100.00/hr – with a 1-hour minimum thereafter billed on the half hour.
  • Weekend rates are billed at $150/hr with a 1-hour minimum thereafter billed on the half hour (parts and shipping charges extra).
  • When calling in for the repair please give as much information as possible as we will attempt to bring the proper parts on our initial visit reducing the overall time your tub is down thus reducing your overall cost.

Our contracted customers receive a 5% discount on all repairs and are never charged a trip charge!


We Service and Repair the Following Spas:


  • Sundance Hotsprings
  • Vita
  • Coleman
  • MAAX
  • Marquis
  • Dolphin
  • Arctic
  • Coyote
  • Sweetwater
  • Master Spa
  • Hot Spot
  • Jacuzzi
  • Bullfrog
  • Dr. Wellness
  • United
  • Strong
  • Elite
  • Aqua Terra
  • LA Spa
  • Down East
  • Caldera
  • Tuff Spa
  • Phoenix


Visit Our Showroom and Store in Gardenville

Spas – Cleaning Supplies – Hot Tub and Pool Covers

We have several of our best selling spas in stock and ready for delivery & installation.

We also carry all the products you need to keep your spa  & pools in perfect shape

Vita Spas

Why buy from us?

Completely worry free spa sales because after we install them we clean them!

You can also find a complete array of chemicals, filters, spa covers, cover lifters, and other spa equipment at our shop.

Call Us Today!

Contact  - Social & Reviews

Our Shop & Showroom

1540 Hwy 395 N, Gardenville, NV 89410

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Our Technicians Service the Lake Tahoe area, Carson City, Minden, Gardnerville and all area's in between.

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