About Us

Big Blue is Licensed in CA and NV
NV Contractors Lic. # 0086390
CA Contractors Lic. # 968074

Our ServicesHot Tub Sales

Our Story

Big Blue Spa has been providing quality spa and pool service and repairs in the Lake Tahoe and Carson Valley since 2007. We pride ourselves in our commitment to providing the absolute best service possible at each and every call out. We collect as much information as possible prior to going out to ensure we stock our truck with as many parts possible to fix the problem on that initial call out. Having our service and repair department run by owner Sean Pistole who brings with him over 30 years of plumbing, electrical and quality control experience assures you your job will be done clean and right.

Owner/contractor Alisa Ashbaugh brings with her an additional 15 years of hot tub and pool repair experience however she shines in heading the technological and management side of the company. Over the last decade she has created the ability for anyone in the company to answer a question regarding rental schedules and service stops at their fingertips. She also makes herself available to answer and explain technical questions when the techs are out in the field and unreachable.

In the last few years, Big Blue Spa has expanded to opening a brick-and-mortar store in beautiful downtown Gardnerville where they now proudly sell Arctic Spas and All Weather Pools. In the store, you will find our amazing team cheerfully waiting to answer all your questions regarding water chemistry and educate you on our highly therapeutic and energy-efficient spas!
Our field team greets your spa/pool needs with a combined 80+ years of experience in electrical, plumbing, installation, and chemistry!! You will see and feel the moment our technician steps on your property that you are in well-educated and experienced hands.
At Big Blue Spa we care about every stop, every service, and every phone call as we know you have a choice of providers and we are eternally thankful you’ve chosen us. It is our commitment to always meet and try to exceed your expectations on all fronts.

Please email or call and we’ll get you on our schedule ASAP!

We pride ourselves in our commitment to provide the absolute best service possible at each and every call out.


Big Blue Technicians service the Carson City, Minden & Gardnerville area as well as the Lake Tahoe Basin


Over 60 years combined experience

Our Technicians are

CPO Certified

We are

Licensed, Contracted & Bonded


Weekly, Monthly, and Seasonal Services

Why Choose Us

Knowledgable Staff
Trustworthy staff

A-grade products